Can I set up a weekly repeating order?
Certainly! Many customers already do. After your initial order, just flick me a text to let me know that you'd like to repeat. You can set up an automatic payment, and I will schedule you in for the same order/delivery day each week.
Can we buy your juices anywhere in person?
Yes! You can load up on your favourite juices each Sunday at the Marlborough Farmers' Market.
Can I contact Drop the BEET to work at a local event/market?
Absolutely. Just send us an email to email@example.com or reach out via social media (insta/FB). Our juice trailer is set to arrive in the coming weeks, so we will be able to work at local events.
What kind of juicer do you use?
We use two different juicers- one is the Kuvings CS600 and the other is the Kuvings CS700. These are both commercial masticating (slow) juicers, which produce a higher quality and longer lasting juice than the typical centrifugal juicers many people use.
How does delivery and collection work?
You place your order, pick your delivery date, and wait for a confirmation text. Then we do the rest! If you won't be home during your delivery time slot, simply leave out a chilly bin/bag with an ice pack and we will pop your order inside. Once you're done your order, give the bottles and caps a rinse, and leave them on your porch for collection.
What if I want a morning delivery or pick-up?
If the time slot available doesn't suit you, pick it anyway, and then flick me a text @ 022-379-5219 and we will sort out a more suitable option. You do not have to pay until we confirm a day/time that works well for you!
What is the best way to rinse the bottles and caps?
Just a rinse under warm water in your sink will do! This is just an initial rinse to get off any leftover juice residue. Do not wash them in your dishwasher with domestic dish detergent as this will scratch off the etched-on logos.
Why do I have to return the bottles and caps?
This is a part of our sustainable business model. We reuse the bottles to reduce our waste production and environmental footprint. This also reduces the price that you pay as the consumer as the bottle cost does not need to be factored into the price you pay. Additionally, there is a shortage of glass bottles in NZ due to Covid, so we need to ensure we are getting the bottles back during this time.
What happens if I break or lose my bottles?
If you break or lose your bottles, you will be charged $5/bottle to help cover the replacement expenses (bottle, cap, etching, delivery).
Where does the produce come from that is used in the juices?
We try to source local produce whenever possible and often buy our produce directly from farmers at the Marlborough Farmers' Market. We get our apples from Lowes Orchard, and depending on the season can source beetroot, orange, carrots, and greens from Spudz n' Greens. Lemons are local to Marlborough as well. Other fruit/veg that cannot be grown well in Marlborough (eg. pineapple) are purchased from local grocery stores.